Selected work.
A snapshot of what we've built, shipped, and continue to operate. Detailed case studies available under NDA — get in touch.
Our flagship platform — multi-tenant cloud for guest networks, captive portals and IoT, deployed across hospitality customers.
Native integration that delivers branded portals, RADIUS, telemetry and per-venue policies on top of customer Meraki networks.
Real-time dashboards and alerting for distributed devices across multiple operating sites.
Internal admin tools and ops consoles built for in-house teams to replace spreadsheets and manual rituals.
What projects like this actually look like
Real client details stay under NDA. These are anonymized, representative scenarios that reflect the kind of problem, build and outcome pattern we see across engagements — not a specific, named account.
Guest internet quality and billing varied property to property. Each site had grown its own vendor setup, front-desk staff managed vouchers by hand, and the head office had no visibility into what was actually happening on any given network.
An on-premise Surfsonix NEO gateway at each property, integrated with the existing PMS for room-number billing, rolling up to Surfsonix Cloud for a single view across the estate.
In engagements like this, the pattern we typically see is a consistent guest experience across properties, fewer front-desk escalations over Wi-Fi, and one dashboard the head office actually uses instead of chasing individual sites for reports.
Refrigeration units, POS terminals and store network gear across dozens of locations reported into different systems, if they reported at all. Store managers often learned about an outage from a customer complaint rather than a monitor.
A unified IoT dashboard and alerting layer pulling telemetry from existing store hardware, with thresholds tuned per device type and escalation rules that route to the right person by store and shift.
The pattern we'd expect here is faster time-to-detection on equipment issues, fewer losses from failures that go unnoticed, and a single console regional ops can check instead of calling stores one by one.
A recurring back-office process ran on shared spreadsheets, email threads and manual look-ups across two other internal systems. Errors were hard to trace, and onboarding a new team member took weeks.
An internal ops console with role-based access, the workflow encoded as guided steps instead of free-form spreadsheet edits, and an audit trail for every change.
What we'd expect to hold up in a case like this: shorter processing time per case, an audit trail that holds up when something needs to be traced back, and a tool a new hire can pick up in days rather than weeks.
How an engagement runs, start to finish
No two projects are identical, but the shape of the work rarely changes. This is the sequence we default to, whether it's a single integration or a multi-site rollout.
We start with a working session on the specific process or problem — not a generic discovery deck. We agree on what “” looks like before any build starts.
Integration points, existing vendors (PMS, network hardware, internal systems) and constraints get mapped early, so the plan doesn't assume a green field that isn't there.
We ship in small increments against a narrow pilot group first, not a big-bang rollout. Feedback from actual use shapes the next iteration before anything goes wide.
Once the pilot holds up, we widen the rollout and move into a support arrangement — monitoring, fixes and incremental improvements — rather than walking away at go-live.
Common questions about how we work
Not in public materials — most of our client agreements include confidentiality terms. Under NDA, we can walk you through fuller detail, including the systems involved and how outcomes were tracked.
It depends on scope. A focused integration can run a few weeks; a multi-site rollout usually runs several months. We'll give you a realistic range once we understand the workflow.
Usually, yes. Most of our work integrates with hardware and software already in place — PMS platforms, network equipment such as Cisco Meraki, and internal systems you already run — rather than replacing everything outright.
We typically stay on in a support capacity — monitoring, fixes and incremental improvements — rather than handing off and disappearing. The specifics get agreed as part of scoping.
Both, depending on how well-defined the scope is going in. A tightly scoped integration often works well as fixed price; an evolving product or pilot usually works better as time-and-materials with regular check-ins.
Want the detail behind a project like yours?
Tell us the industry and the problem you're facing. Under NDA, we can share fuller case detail closer to your situation than what we can publish here.